Delivery & returns
When will my order be shipped?
We strive to ship orders placed before 16.00 (GMT+1) the same day.
When will my order be delivered?
Delivery times may vary depending on your region. As soon as your order has been shipped, you will receive a track & trace code by email which gives you an estimation of the delivery date and time.
Which carriers do you work with?
We work with DHL and UPS to deliver your orders.
Which regions do you ship to?
We offer shipping to the EU and UK.
What are your shipping rates
Our shipping rates depend on your region. We offer free domestic shipping (NL) and free shipping on orders over €80 to UK, DE and BE.
Shipping rates | UK €20, DE €8, BE €8
Do you accept returns?
We accept returns within 30 days after delivery if the products are unopened and in their original state. Shipping costs are at the expense of the customer. To file a return, please email us on info@veniverspura.com. Please mention your order number and order date.
For more information, please view our return policy.